From: Jeff Davis (jrd1415@yahoo.com)
Date: Sun Jun 15 2003 - 16:04:56 MDT
Replacement of Mouse Balls.
If a mouse fails to operate or should it perform
erratically, it may need a ball replacement. Mouse
balls are now available as FRU (Field Replacement
Units).
Because of the delicate nature of this procedure,
replacement of mouse balls should only be attempted by
properly trained personnel.
Before proceeding, determine the type of mouse balls
by examining the underside of the mouse.
Domestic balls will be larger and harder than foreign
balls.
Ball removal procedures differ depending upon the
manufacturer of the mouse.
Foreign balls can be replaced using the pop off
method. Domestic balls are replaced by using the twist
off method. Mouse balls are not usually static
sensitive. However, excessive handling can result in
sudden discharge
Upon completion of ball replacement, the mouse may be
used immediately. It is recommended that each person
have a pair of spare balls for maintaining optimum
customer satisfaction. Any customer missing his balls
should contact the local personnel in charge of
removing and replacing these necessary items.
Please keep in mind that a customer without properly
working balls is an unhappy customer.
Best, Jeff Davis
"Outside of a dog, a book is man's best friend.
Inside a dog it's too dark to read."
Groucho Marx
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