Re: hushmail: Can't say I didn't warn them...

From: Mike Lorrey (
Date: Tue Jan 15 2002 - 12:22:20 MST

Samantha Atkins wrote:
> Don't you have a lot better things to do? I think there system
> is suffering some serious bugs AND they have a policy of
> deleting non-premium accounts if they aren't used at least once
> every so often (forget if it is 3 weeks or a month but in that
> range). However, after many tries I wasn't able to set up a new
> account except from a PC. So something is technically wrong.
> They might be under attack for what you or I know. So treating
> them as villians or even incompetents doesn't seem terribly
> productive.

The problem is that they have not cancelled my old account at all,
despite my not using it for many months. I am unable to set up a new
account using the same name, and the system is inaccessible once you've
entered your passphrase.

If they are having problems, all they have to do is to send out emails
to customers about difficulties, and to respond to support reqests. It
is obvious that they are providing extremely poor service, and I intend
to make sure, as a proper player in the free market, that my signal to
other consumers is properly heard.

And, no, I don't have a lot better things to do. The job situation
around here still stinks, nobody is hiring at the moment.

This archive was generated by hypermail 2.1.5 : Fri Nov 01 2002 - 13:37:34 MST